MHG Data Privacy Policy

Mayfield Heritage Group Privacy Policy 

Dated: 22nd December 2020

Our contact details

Name:          Mayfield Heritage Group
Address:     2 Dove View, Bridge Hill, Mayfield. DE6 2HN
E-mail:          [email protected]

The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts, and characteristics (for example, name and contact details) this is for invoicing, despatch, and customer service processes only

How we get personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• For us to raise invoices and despatch goods to you and to carry out customer service. We will not use your data for our own marketing purposes without your consent 
• We will NOT share your information with anyone outside Mayfield Heritage Group

 

Under the General Data Protection Regulation (GDPR) the lawful bases we rely on for processing this information are
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting
Mayfield Heritage Group, 2 Dove View, Bridge Hill, Mayfield DE6 2HN
[email protected]
(b) We have a contractual obligation.
(c) We have a legal obligation.

How we store your personal information
Your information is securely stored on a computer and in a PayPal Business Account.
We keep contact details, ordering details and customer service interaction (emails, letters etc) for 3 years. We will then dispose of your information by deleting the data from our computers and Online PayPal Business Account. The Online PayPal Business account is only accessible by Mayfield Heritage Group and NOT the PayPal organisation.

Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at
Mayfield Heritage Group, 2 Dove View, Bridge Hill, Mayfield DE6 2HN
[email protected]
if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Mayfield Heritage Group, 2 Dove View, Bridge Hill, Mayfield. DE6 2HN. [email protected]

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk